سياسة الاسترجاع

Return information: Accepted reasons for return: If a different product than the picture of the item is received, you must contact us within no more than 24 hours from receiving the order, and we will cover the shipping and exchange costs (depending on product availability) or according to what is agreed upon with the customer. If a damaged or defective product is received, you must contact us within no more than 24 hours from receiving the order to start the return procedures and compensate the customer after inspecting the damaged product (depending on product availability). There is no return for clothing and shoes or exchanges; there are no returns or exchanges for all products except in the case of one of the attached reasons. • Exchange fee 56 riyals. Order cancellation policy: The customer has the right to cancel the order within only 24 hours from the time of the order; otherwise, order cancellation is not available.